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Mental Health at Work – on the Front Lines
Home » Mental Health at Work – on the Front Lines
When working on the front line, it’s not always easy to navigate challenging behaviour from persons served or customers who may be experiencing a mental illness, including addiction.
Using the 4Rs of Recognize, Respond, Refer, Reconnect, this workshop helps you:
- Develop effective communication skills to appropriately respond to public who may be experiencing a mental health problem
- Practice strategies to move through difficult conversations and identify next steps, using motivational interviewing
- Learn about resources in local community
Cost: $1500 per group of 6-25 participants
Length: 4 hours